Tak, mamy odpowiedź w tej kwestii. Przepraszam, że dopiero teraz wklejam, ale otrzymałem ją późno wczoraj, a od rana miałem spotkania, stąd też brak dostępu do komputera...ArtiP pisze: Czy broker wypowiedział się w temacie luki?
Mam nadzieję, iż zakończy to domniemania i spekulacje w tym temacie. Zasady są jasne i takie same dla wszystkich. Każde odstępstwo od tego, wynikające czy to z powodu awarii, czy innych przyczyn można reklamować.The company always try to execute orders at clients’ requested prices. Only under certain market conditions that this might not be possible, company provides clients with the next best price.
Paragraph 6.8 of the Terms and Conditions that you have already accepted stating the following:
“Orders: Stop Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit, Sell Stop on Financial Instruments are executed at the declared by the Client price on the first current price touch. The Company reserves the right not to execute the order, or to change the opening (closing) price of the transaction in case of the technical failure of the trading platform, reflected financial tools quotes feed, and also in case of other technical failures.”
In addition, you can also refer to General Order Execution policy, Page 2, where it states that:
“...whenever there is a specific instruction from the Client the Company will make sure that the Client’s order shall be executed following the specific instruction.”
Also, please note that “...Take-Profit Orders are received by the trading server and stored ready for activation at the requested price.”
(Company’s Knowledge base at https://www.myfx.pro/kb/127/hl/take%20profit)
W razie wątpliwości proszę o kontakt.
