Niestety moje przygody z NF sa nad wyraz deprymujace.
Ostatnie 3 tygodnie (liczone od wplywu moich srodkow na ich konto - wysokosc kilka tys USD) spedzilem na nic nie wnoszacych e-mailach i czatach z pracownikami powyzszej firmy. Moj real rachunek stale byl nieczynny.
Na dziendobry moje srodki zostaly zmiejszone o kilka USD w chwili wplywu na ich konto mimo ozaznaczenia w przelewie, ze to ja pokrywam koszty przekazu. Ale mysle sobie OK. Od paru dolarow glowa mnie nie zaboli wiec przeszedlem nad tym do porzadku dziennego. Niech bedzie , ze ryzyko jakies walutowe ponosze. Trudno.
Najpierw zagubily sie moje scany paszportu oraz rachunku bankowego (z Barclays,UK). Rozmowa kilka dni temu z pracownikiem NF doprowadzila do tego ze po kilku dniach odezwala sie do mnie jakas lala, ktora mi powiedziala , ze moje skany sa dla nich niewazne. teraz chcieliby "Tenancy Agreement also".
Moja cierpliwosc skonczyla sie. W miedzyczasie na demo popatrzylem sobie jak pare pips`ow mi ucieklo.
Nigdy wiecej z tym towarzystwem jakichkoliwek kontaktow.
Dzis zlozylem dyspozycje wycofania srodkow. Az sam jestem ciekawy ile stracilem na tym przesylaniu w te i wew te. O czym nie omieszkam Panstwa poinformowac. Zreszta musze dotrzymac slowa , bo "tawariszczom" z NF obiecalem , ze poinformuje polska publike o postepach zakonczenia "wspolpracy".
Zalaczam wszelkie wyrazy
Jacek
PS. Mam konto w XTB ale jak widze ich service jest obarczony duzym ryzykiem. Teraz szukam innego z Metartraderem-moze jakies sugestie?
North Finance - wszystko o....
GOD BLESS ME...-"candles absorb EVERYTHING (news, rumours, speculation, etc). candles are price. price is....everything"
Mój Journal: http://forex-nawigator.biz/forum/journa ... 17291.html
Mój Journal: http://forex-nawigator.biz/forum/journa ... 17291.html
Po zlozeniu dyspozycji przelewu swoich pieniedzy zapadlo milczenie. Zgodnie z informacjami od nich powinienem dostac e-mail z linkiem potwierdzajacym, ze naprawde chce wyplacic pieniadze. Oczywiscie takowy e-mail nie nadszedl. Niestety (na szczescie) musialem wyjechac na 2tyg w miejsce gdzie niezawodnego netu nie ma i po przyjezdzie oczywiscie moich pieniedzy na moim koncie nie ma. Czesciowo oczywiscie moja wina.
Dzis zlozylem ponownie dyspozycje i rzeczywiscie po 10min otrzymalem e-mail z linkiem. Co dalej, zobaczymy.
pzdr.
Jacek
Dzis zlozylem ponownie dyspozycje i rzeczywiscie po 10min otrzymalem e-mail z linkiem. Co dalej, zobaczymy.
pzdr.
Jacek
Wiedzialem ze nie bedzie latwo. oto tresc dzisiejszego e-maila. Nie wiem...mam powoli sie przyzwyczajac ze po prostu pierdolneli moja kasę...?
Please be notified that your request to withdraw **** USD
via Wire Transfer from your MT4 account has been blocked by our financial department.
Account # ****
Order # FX-*****
--------------------------------------------------------------------------------------------
E-Mail : *****j@gmail.com
Transfer amount :**** USD
Reasons : Please provide us copy of payment for confirm. Address to FinancialEnq@northfinance.com
Operation type : withdrawl
Dodano po 29 minutach:
I maly czat sprzed 5 minut.
NorthFinance Support Team: Hello, My name is Catalina. May I please have your name and account number?
you: Hello,
you: My name is ****** account no *****
you: I would like to have some information about an order no FX-*****
NorthFinance Support Team: hold on please
you: ok
NorthFinance Support Team: they are asking you to send a copy of the swift to financialenq@northfinance.com
you: I dont really understand. You have my money, don`t you? So you want me to send a copy , that I did send money which as you can see I have on my account??
you: How did you get my money?
you: I know what they were asking me about. I`m just curious. How they got my money if they want me to send a copy of the swift??
you: That`s not a problem, I can send you the copy. Because it`s the polish bank of course the copy will be in polish language which probably will not be understandable for you. What will be your next reqiurement?
you: I NEED TO CLOSE MY ACCOUNT. That`s it. And I need my money back. Very simple.
NorthFinance Support Team: dear sir, it is up to you
you: what do you mean?
NorthFinance Support Team: but you should ask the financial department
NorthFinance Support Team: regarding this request
NorthFinance Support Team: because they asked this request
you: I`m asking you. because, as far as I know to get a response from anyone from you is extremely difficult
NorthFinance Support Team: regarding financial problem we are not having any information
NorthFinance Support Team: for this reason is better to send them an email and ask the problem
NorthFinance Support Team: why they need your swift
you: Please listen to me. I sent my money. I have it on my account. It didn`t drop from heaven. My money IS ON MY ACCOUNT. Supposedly someone send me a gift?
NorthFinance Support Team: i cannot tell you why they asked you this
Dodano po 23 minutach:
I wszystko jasne.
Oto czesc @ ktory otrzymalem:
The attached message had PERMANENT fatal delivery errors!
After one or more unsuccessful delivery attempts the attached message has
been removed from the mail queue on this server. The number and frequency
of delivery attempts are determined by local configuration parameters.
YOUR MESSAGE WAS NOT DELIVERED TO ONE OR MORE RECIPIENTS!
Mon 2008-02-25 16:10:32: [784:1] - 250 <*******@gmail.com>, Sender ok
Mon 2008-02-25 16:10:32: [784:1] --> RCPT To:<financial.department@northfinance.com>
Mon 2008-02-25 16:10:32: [784:1] - 550 <financial.department@northfinance.com>, Recipient unknown
--- End Transcript ---
ciag dalszy:
teraz sie okazalo ze mimo iz panstwo z NF pisza z powyzszzego adresu to odpisywac trzeba na: financialenq@northfinance.com
dzis juz nie mam wiecej sily na dyskusje ze skadinand przemila ale toatalnie nie zorientowana Catalina na czacie w NF. Mam wewnetrzne przeczucie ze to jeszcze nie koniec...
Please be notified that your request to withdraw **** USD
via Wire Transfer from your MT4 account has been blocked by our financial department.
Account # ****
Order # FX-*****
--------------------------------------------------------------------------------------------
E-Mail : *****j@gmail.com
Transfer amount :**** USD
Reasons : Please provide us copy of payment for confirm. Address to FinancialEnq@northfinance.com
Operation type : withdrawl
Dodano po 29 minutach:
I maly czat sprzed 5 minut.
NorthFinance Support Team: Hello, My name is Catalina. May I please have your name and account number?
you: Hello,
you: My name is ****** account no *****
you: I would like to have some information about an order no FX-*****
NorthFinance Support Team: hold on please
you: ok
NorthFinance Support Team: they are asking you to send a copy of the swift to financialenq@northfinance.com
you: I dont really understand. You have my money, don`t you? So you want me to send a copy , that I did send money which as you can see I have on my account??
you: How did you get my money?
you: I know what they were asking me about. I`m just curious. How they got my money if they want me to send a copy of the swift??
you: That`s not a problem, I can send you the copy. Because it`s the polish bank of course the copy will be in polish language which probably will not be understandable for you. What will be your next reqiurement?
you: I NEED TO CLOSE MY ACCOUNT. That`s it. And I need my money back. Very simple.
NorthFinance Support Team: dear sir, it is up to you
you: what do you mean?
NorthFinance Support Team: but you should ask the financial department
NorthFinance Support Team: regarding this request
NorthFinance Support Team: because they asked this request
you: I`m asking you. because, as far as I know to get a response from anyone from you is extremely difficult
NorthFinance Support Team: regarding financial problem we are not having any information
NorthFinance Support Team: for this reason is better to send them an email and ask the problem
NorthFinance Support Team: why they need your swift
you: Please listen to me. I sent my money. I have it on my account. It didn`t drop from heaven. My money IS ON MY ACCOUNT. Supposedly someone send me a gift?
NorthFinance Support Team: i cannot tell you why they asked you this
Dodano po 23 minutach:
I wszystko jasne.
Oto czesc @ ktory otrzymalem:
The attached message had PERMANENT fatal delivery errors!
After one or more unsuccessful delivery attempts the attached message has
been removed from the mail queue on this server. The number and frequency
of delivery attempts are determined by local configuration parameters.
YOUR MESSAGE WAS NOT DELIVERED TO ONE OR MORE RECIPIENTS!
Mon 2008-02-25 16:10:32: [784:1] - 250 <*******@gmail.com>, Sender ok
Mon 2008-02-25 16:10:32: [784:1] --> RCPT To:<financial.department@northfinance.com>
Mon 2008-02-25 16:10:32: [784:1] - 550 <financial.department@northfinance.com>, Recipient unknown
--- End Transcript ---
ciag dalszy:
teraz sie okazalo ze mimo iz panstwo z NF pisza z powyzszzego adresu to odpisywac trzeba na: financialenq@northfinance.com
dzis juz nie mam wiecej sily na dyskusje ze skadinand przemila ale toatalnie nie zorientowana Catalina na czacie w NF. Mam wewnetrzne przeczucie ze to jeszcze nie koniec...